Order and Delivery FAQ
How much does Celergen cost?
One box cost $350 USD and is good for 1 month’s supply.
How long does delivery take?
- Deliveries within the UAE* are processed within the next 24 hours.
- Deliveries to Bahrain**, Kuwait, Oman, Qatar, Saudi Arabia and Jordan take no more than 3 working days.
- Deliveries to Nigeria take 3-5 working days, depending on the location.
**Bahrain shipment – Please note that customers may be required to go to Bahrain's Ministry of Health to claim their orders. Both Celergen Health and DHL will be in touch should you be required to do so.
What’s the cost of delivery?
Shipping is FREE.
How do I create an account?
Once you are requested to key in your personal information to place an order, you will see an option to create an account. It is suggested that you create an account in order to view the status of your order.
Is it safe to use my credit cards?
Yes. The payment gateways available for transactions are PayPal and CyberSource. If you already have a PayPal account you can pay through PayPal easily. If you want to use a credit card to complete a payment, you can choose CyberSource.
For PayPal, the transactions' safety can be found here.
For CyberSource, the transactions' safety can be found here.
When do I receive my tracking number? How can I check order status?
Can I have my order shipped to an address that is different than my billing address?
Can I combine multiple orders?
Can I change my order after it has been placed?
What is your Return Policy?
Click here to read our Return & Refund Policy.